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My HP - ENVY 34" WUHD All-In-One - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1650, won’t start at all. Even the power button don’t light up. It seems as it dead. Can i get help please?

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Hi @NattyTeddy,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

There are a few things that you can try to troubleshoot the issue.

 

  • Check the power source: Make sure that your computer is properly plugged into a working electrical outlet or power strip, and that the power outlet is functioning properly.
  • Check the power cord: Ensure that the power cord is properly connected to both the computer and the power source. If you have a spare power cord, you can try replacing the current one.
  • Check the power supply: If the power supply unit (PSU) is not working properly, it can prevent the computer from turning on. You can try resetting the power supply or replacing it with a new one.
  • Check for hardware issues: If there is a hardware issue, such as a faulty motherboard or a failed component, the computer may not start. 
  • Perform a hard reset: Sometimes, performing a hard reset can help resolve the issue. To do this, unplug the computer from the power source, remove the battery (if applicable), and hold down the power button for 15-20 seconds. Then, plug the computer back in and try turning it on again.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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