• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

no it shuts down with no warning and I have to unplug the power from the back of computer and replugg it to restart  an it only stays on for a limited amount of time fron 30 minutes ( 3 hours) sometimes but  it shut it self down a i hav to start this process all over i am running a HP PAVILLION XE748 windows XP Professional

 

HP Recommended

Hello carolynj345. I understand your Windows XP will restart by itself. I have some troubleshooting that could help resolve the issue, if you want to follow the steps below.

 

Go to your Start menu, right click where it says “My Computer”, then click on “Properties”. Now you should see a tab that says “Advanced” to the right; click on it. Under where it says “Startup and Recovery”, click “Settings”. Take the check mark away where it says “Automatically restart” and click Ok. This step might resolve the issue.

 

If not, in Start menu, go to “Run”, type “CMD” in the search bar and hit Enter. You should see Command Prompt open. Type in this command and hit Enter afterward: sfc /scannow

 

SFC stands for System File Checker, and it scans and attempts to restore corrupted Windows Files. Running this might find a corrupted file or service and repair it. If it asks you to insert your Windows XP CD, please do so, and follow the prompts. Restart the computer after this completes, and see what happens.

 

If this does not help, another avenue to consider is the possibility of a virus. Some viruses contain written code that force a computer to restart after a certain period of time. I would run a full scan of the computer using your Anti-Virus software, and see what it reveals.

 

Another source of error is computer hardware. I would make sure that all your computer hardware drivers are up-to-date. You will also need to ensure there are no issues in Device Manager. To access Device Manager, go to your Start menu, right click where it says “My Computer”, then click on “Properties”. Click on the “Hardware” tab, then the button that reads “Device Manager”.

 

Since there are multiple kinds of errors for Device Manager, I'm going to provide a link that better explains this than I can: http://www.computerhope.com/issues/ch001212.htm

 

If the issue is not yet resolved, then there is a deeper issue with Windows XP. At that point, I would reinstall Windows XP. I hope I've been able to assist you. Let me know if you have any other questions.

 

Mario

I worked on behalf of HP.
HP Recommended
I have an hp Pavilion slimline runnin win 7 ultimate.....it gets to the blue hp logo screen on boot and restarts over and over an ininite number of times no error msg I also cnt enter sys recovery it seems not to recognizee mashing f11 I also cnt enter the boot options menu I can only enter setup o ve taken the ram out and put it back in no help
HP Recommended

(model: p6380a) (runs: windows 7) Hi, my computer has been updating on EVERY STARTUP it takes 5mins to update before it says it has failed and reverts changes. It the restarts once of twice before fully starting up. This is very annoying as sometimes it will do it again while I'm using it without a warning message, but it never updates just fails and reverts changes.

HP Recommended

Approximately six months ago I reformatted my hard drive and the constant rebooting stopped.  As of about a month ago, it started doing the same thing again.  I reformatted the hard drive again last week and the problem still exists.  Again, my system is the following:

 

HP Pavilion a6528p PC

Intel Pentium Dual-Core Processor E2200

Windows 7 32-bit

Running Anti Vir and Office 2013

 

This has been very frustrating.

HP Recommended

Thank You......This might probably be the answer i was luking for.!

HP Recommended

Hello everyone,

 

If you are experiencing issues with the computer restarting randomly, or something similar, you may want to check out this thread that contains the solution for this issue: Pavilion G7 Laptop Display Freezes & Reboots

 

If it helps, please let me know and mark my post with a Kudos to show your appreciation. If not, please let me know what is happening, and I may be able to suggest further troubleshooting.

Have a wonderful day! :smileyhappy:

 

Mario

I worked on behalf of HP.
HP Recommended

I have an Envy 3D 17-1190nr.  It keeps restarting. I reformatted it to factory condition, but it reboots before i can finish my install. I need help.....

HP Recommended

thank you

that done the trick without any fuss

thanks again 

patrick

HP Recommended
When I shut down my laptop it shut down but suddenly it restart and then I press power and laptop is off but when after some time I open power button laptop is not open and then eject battery and inserted laptop automatically on...... This pattern working all time sir plz help
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.