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wtom23
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My desktop boots up to the desktop, but i can't access the internet. I have a wireless adapter.

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Pavillion 1700
Microsoft Windows Vista

I have a Pavillion 1700 desktop and i can't access the internet now. It has in the past. I switched hard drives and that's when the problem started. I switched hd's with an emachine that i'm now using. Both computers were having issues and since i switched hds, the emachine is working but i can't get the hp, which does boot up, online. I have connected it to the wifi network but it still won't access the internet.

 

But i tried direct connecting to the router and that didn't work either. The Netgear adapter icon is on the desltop but it won't come up. HP doesn't have downloads for this computer anymore, but when i downloaded drivers for the computer on a thumb drive, they wouldn't download to the computer in question.

 

Any ideas?

 

Thanks, wtom23.

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erico
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What you will need is the driver from Netgear if it is a netgear adapter.

 

HP has never included any Netgear devices with their PCs.

 

Open the PC side cover and get the part number from the adapter.

 

You may have to remnove it to see the part number and model clearly.

 

@wtom23

This is going to be the simpest way to find the driver when you know the model and part number of the Netgear wifi aapter.

Once you have that you can go to Netgear support to get the driver for the wifi adapter.

 

Wifi was not an option on the Pavilion a1700n desktop PC, if that is what you have.

 

You have only partially identified your desktop PC by providing a partial product name




I am not an HP Employee.
Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the

For laptops or desktop PCs, use the Fn+Esc keystroke while logged into Windows to locate the Product number (SKU)
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wtom23
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Thank you Erico for your response. I will try to get support for the netgear adapter. But i'm concerned that the adapter isn't the issue since i tried to connect the computer directly to the router via ethernet cable and i still couldn't access the internet. That should have worked. I've been advised that i'm missing the driver for that in the computer, but HP doesn't have drivers for the Pavillion a1700n model anymore.

 

Thanks, wtom23.

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erico
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If you can provide the PCI\VEN information or the FCCID, then there does exist the possibility of finding a driver for the motherboard's LAN adapter.

 

 

The method in the folowing video works for all Windows operatig systems when finding information about a device without a driver is needed.

 




I am not an HP Employee.
Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the

For laptops or desktop PCs, use the Fn+Esc keystroke while logged into Windows to locate the Product number (SKU)
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wtom23
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Hello Erico, I found the PCI/VEN #'s for the network adapters. There were 3 adapters listed. One being the netgear adapter. So do i understand that i need to try to find drivers for them using the #'s? Would i download a driver app or enter the numbers in the address bar? 

 

The hard drive in the computer may be questionable. And since the computer won't work even wired to the router, i'm wondering if this won't work anyway. But i suppose that there's only one way to find out. But i would need to download drivers to a thumb drive and then upload to that computer. I tried doing that when trying to reload the operating system. The computer couldn't find the drivers on the thumb drive. I'm concerned that will happen again trying to do this.

 

Any suggestions would be appreciated.

 

Thanks, Wtom23

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