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davevery
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Message 1 of 2
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My hard drive is to be replaced under a Square Trade warranty. I need the Windows 10 recovery media

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HP Pavilion 21-h010 TouchSmart
Microsoft Windows 10 (64-bit)

I upgraded to Windows 10 when it was free. When my hard disk was replaced a few months ago, support helped me download onto a flash drive the recovery media needed when the new disk was installed. Where do I get it again?

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Paul_Tikkanen
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Hi:

 

You can make your own W10 installation media by using the Media Creation Tool at the link below, to reinstall W10.

 

https://www.microsoft.com/en-us/software-download/windows10

 

When you get to the part where you are asked to enter a product key, you select the 'I don't have a product key' option, and W10 will install and automatically reactivate once you are connected to the internet.

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