Networking Issues

[AdriansRadios]

Hi - my Pavilion 22 has developed an intermittent fault. My connection to the internet suddenly drops out. I have tried both a cable connection to the router and wireless. The fault is the same on each type of connection. And it is not the router either because all my other devices work perfectly fine.

Powering off and then powering up the machine  (sometimes a couple of times) seems to resolve the issue, but after an hour or so - same problem.

I've run antivirus and malwarebytes to detect any malware - but my PC is clean

Any ideas?

[MasterTechGuy]

Found this answer from another question hoped this helps.

1. Open DEVICE MANAGER  

2. Open up NETWORK ADAPTERS  

3. Right click on the WiFi Adapter for the pc and left click on PROPERTIES  

4. Click on POWER MANAGEMENT at the top.  

5. Remove the check mark beside : ALLOW THE COMPUTER TO TURN OFF THIS DEVICE TO SAVE POWER  

6. Click OK  

7. Close DEVICE MANAGER and test.    

NOTE:  It may also be checked under the FAMILY CONTROLLER (eg. Realtek PCIe GBE Family Controller which would be listed under the WiFi Card). If so, you could remove the check mark beside ALLOW THE COMPUTER TO TURN OFF THIS DEVICE TO SAVE POWER.

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[MasterTechGuy]

Also found these for an option for you as well. 

Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right-click Command Prompt

Step 4. Click Run as administrator
Step 5. At the command prompt, type "ipconfig /release" and press Enter

Step 6. Type in the command "ipconfig /flushdns"

Was this successful? If not, I would like you to  reset the TCP/IP stack. To do this follow the next set of steps I have set out below:

Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right-click Command Prompt

Step 4. Click Run as administrator
Step 5. Type "netsh winsock reset catalog" and hit Enter
Step 6. Type "netsh int ip reset reset.log" and hit Enter
Step 7. Restart your computer

“Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!