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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-15-2017 05:39 PM

HP Recommended
Product: HP All in one
Operating System: Microsoft Windows 10 (64-bit)
Lastnight my computer was connected to internet this morning I've tried to troubleshoot restarting box it's not my internet box other computers are working. It's saying no networks are found and Ethernet cable either not plugged in or can be broken I need help
1 REPLY 1

‎02-15-2017 08:55 PM

HP Recommended

Hello,

 

Thank you for posting in the HP Support forum.

 

If it worked well last night:

 

- check the Ethernet cable (LAN cable) if it is really plugged in, check for any issues with the cable (broken/cut/etc...)

- perform System Restore with Windows 10 to restore the system to a prior state. Please, restore back to previous days (restore point,e.g. yesterday or day before yesterday) where the issue was not present. Here is more info >  http://support.hp.com/us-en/document/c03327545

 

Does this work ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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