Hello everyone! I'm experiencing an issue with my HP display (Pavilion 23xi): I get no video output until the operating system is fully loaded. This means that I can't browse my bios, choose a boot device or manage my bootloader and so on, since the screen is black, with orange power led. Then, when Windows is booted, the screen works good.
I've tried to connect many PCs to the display, with various operating systems, with the same result.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Let me know how it goes.
The_Fossette I am an HP Employee
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