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‎03-09-2017 10:05 AM

HP Recommended
Product: Z820
Operating System: Microsoft Windows 10 (64-bit)

I currently have windows 10 Pro installed on my computer but every time update installs the latest build I get the following message "Not Optimum Mode Recommended Mode 1920x1080 60Hz".

I have tried a clean install but this problem persists.

What can I do?

2 REPLIES 2

‎03-09-2017 02:37 PM

HP Recommended

You can go into your control panel, double click on the Display control panel, go over to the left column to Adjust Resolution, go to the Resolution drop down menu and select 1920 x 1080, then click on Apply, and then on OK.

 

There are more advanced ways to do that too, such as from the nVidia contol panel if you have nVidia card and drivers in place.

‎03-09-2017 09:32 PM

HP Recommended

Thanks for the response SDH, but the problem is a little more complex than that as the screen is blank and the only way I can access anything is in safe mode...

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