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LWCrows
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ORIGINAL wireless adapter driver will not install

HP Recommended
M9500F
Microsoft Windows Vista (64-bit)

My wireless ability inexplicably stopped working, which I solved in the interim with a hardline. However, I need to move my modem/router and therefore needed to make the wireless function, again.

 

I tried the interim hack of uninstalling the adapter, which was showing up as "unidentified."  This did not help.  I downloaded the ORIGINAL driver, but when installing, received a 9996 error. This is clearly stupid, since it's the orignal driver and so it would be impossible for my machine to not meet the minimum requirements. 

 

Nevertheless, I appear stuck. I do plan to update the machine to at least 7 (only 5 years behind, then!), but that is not the cause of the problem, obvs, and so there should still be an answer to my current situation.

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CherylG
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Message 2 of 2
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HP Recommended

The wireless card may have actually failed/died. You can replace it easily with another PCI-E card or even  one that plugs into a usb port if you don't want to open case to install.

 

Examples:

https://www.newegg.com/Product/Product.aspx?Item=N82E16833704129

https://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100158094%20600014288&IsNodeId=1&bop=An...

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