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HP Recommended
HP Keyboard KB38211
Microsoft Windows 7 (64-bit)
 

Greetings!  Now that I found my "stuck key" on the keyboard, I wanted to open it in order to clean it.  We removed 13 screws from the backside.  Then we were able to lift the top and both sides of the keyboard.  We are unable to figure out how to loosen the bottom of the keyboard, that appears to be hinged on both bottom corners.  Checking YouTube did not give me any clues because the videos mainly addressed laptops.  This keyboard is a stand-alone, connected to my HP Pavillion HPE.  Thank you for your assistance in giving me advice before I "bust" the plastic on the bottom of the keyboard.

1 REPLY 1
HP Recommended
Hi. There are two more screws hidden under the glued protection "patches" on both bottom corners. I found out yesterday 😉
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