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cps116
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Operating system not found

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My 3 years old pushed my HP Pavilion all in one PC from computer desk to the floor, causing breakage to the CD ROOM.

When I restart the PC, the screen keeps showing " operating System not found". I have many important documents and file which only saved in this PC. Could anyone help please?
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WAWood
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@cps116

 

Hello;

Allow me to welcome you to the HP forums!


Sorry, but I don't have very good news for you ...

 

Your files were stored on the hard drive inside the PC.  When the PC was knocked over, it's very likely the hard drive was damaged.  Your priority at this point should be doing whatever you can to see if you can recover those files from the drive.


Your best bet for recovering data now is to do the following:
1) Remove the hard drive from the PC
2) Purchase a USB-to-Hard Driver adapter kit (like the one illustrated below)

USB-Drive-Adapter.jpg

 

3) Download and install this utility on a working PC: http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_...
4) Connect the old drive to the working PC
5) Run the data recovery utility to see what can be retrieved from the old drive.

If that tools does not find what you need, an alternative is Recuva: http://www.piriform.com/recuva

And, if that does not work well, the best tool out there is this one, but only the trial version is free: http://www.file-recovery.com/

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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