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AlamarahBob
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PC wont boot up leds flash then one long beep 15 seconds 10 second gap then 15 second beep

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Pavillion s3514.uk

Hi

 My pc wont boot up  just have led flashing ten times with beeping  15 second beep followed by 10 second gap then another 15 second beep

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Jeet_singh
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Hi @AlamarahBob,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

As I understand the computer is not booting into the windows anymore,

 

To provide an accurate solution, I'll need a few more details:

What is the Operating System installed on the PC?

What is the sequence of the blinks? (Example: 3 blinks and then pause 3 blinks again, in a loop)

Have you made any changes on the PC before the issue started?

Have you performed any steps on your own before posting on the HP Forums?

 

Please click on the below links once you identify the blink code and resolve the issue:

 

HP Desktop PCs - Computer Does Not Start and Emits a LED or Beep Code

 

HP and Compaq Desktop PCs - BIOS Beep Codes

 

I hope this helps. Let me know how it goes for further assistance. I'll be more than happy to help.

 

 

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

                                                          

And I Hope you have a good day, Ahead.

Regards,

 

 

Jeet_Singh
I am an HP Employee

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AlamarahBob
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Hi Jeet_singh

 

I have held power button down for 15 plus seconds with power lead disconnected,  Removed cover and vacumed dust out.

Removed battery from mother board for 15 minutes ,  replaced and still no joy ,   Processor is Pentium E2180 with an Irvine mother board    when i switch on  the leds flash 9 times then stop  meanwhile there is a continuous tone for 15 seconds  off for ten seconds then continuous tone 15 seconds again repeating

 

Kind regards Robert

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Jeet_singh
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Hi @AlamarahBob,

 

Thank you for replying,

I appreciate your time and efforts,

 

As I understand you have followed the steps suggested and still having the issue, I would personally suggest you contact our HP phone support for available service related options. If your product is out of warranty please choose paid options to get the tech support number.

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.

They will be happy to assist you immediately.

 

Keep me posted,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.

 

Jeet_Singh
I am an HP Employee

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