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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

My Vista OS crashed on my beloved  HpPavilion Elite m9000t so I installed windows 8.1 -

Now i have 2 unidentified devices on the Device manager:

Multimedia Contoller

and
PCI Simple Communications Conrtoller

...and I can't find Windows-8 drivers for the TV-Tuner: ViXS PureTV-U 48A3


Please can you help me?

6 REPLIES 6
HP Recommended

Hi:

 

There are no drivers for the TV tuner. 

 

You can try automatically or manually installing the latest Vista driver and see if that works.

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s...

 

Audio:  Accept the agreement, download and install the second driver on the list (64 bit).

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

In order for me to see if there is a driver for the PCI Simple Communications Controller, please do the following:

 

Go to the device manager and click on the PCI Simple Communications Controller needing drivers.

 

Then click on the Details tab at the top of the PCI Simple Communications Controller window.

 

Now you see a Property drop down list and it is defaulted to Device Description.

 

Drop down on that and select the second item on the list (Hardware ID's).

 

Post the top string of characters that begin with PCI\VEN.

HP Recommended

Thanks for the quick reply. The computer is an x86 (32 bit).

I tried the install for the 64bit driver for the video card anyway and it didnt work (x86 didn't either).

 

The PCI Simple Communications Conrtoller information is:

PCI\VEN_9710&DEV_9835&SUBSYS_00121000&REV_01
PCI\VEN_9710&DEV_9835&SUBSYS_00121000
PCI\VEN_9710&DEV_9835&CC_078000
PCI\VEN_9710&DEV_9835&CC_0780

 

The Realteck audio driver I downloaded was the 32bit and it installed fine andappears to be working.  However, although it works on the headphones, it doesnt work through HDMI to the monitor with built-in speakers. It did when I had Vista and I know I have to go to the options to chose it. (Yes mute is off - done that mistake before...!)

HP Recommended

You're very welcome.

 

Try this TV tuner 32 bit driver.

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s...

 

Based on the hardware ID you posted, it looks like a moschip PCI bridge.

 

See if the driver I attached below works. Unzip it to a folder.

 

Then go to the device manager. Click on the PCI Simple Comms Controller needing a driver.  Click on the driver tab. Click on Update Driver.  Select the Browse my computer for driver software and browse to the unzipped driver folder.

 

Make sure the Include subfolders box is checked and the driver should install.

 

Now, as for the video...The product specs for your model indicate it has the nVidia 8400 GS graphics card, correct?

 

If that is the case, did you install the latest graphics driver from nVidia?

 

That may have the HDMI audio driver.

 

http://www.nvidia.com/download/driverResults.aspx/73779/en-us

 

If that driver does not get the HDMI audio to work, try the standalone nVidia HDMI driver.

 

http://www.nvidia.com/object/hdmi_audio_xp_vista_win7_1.00.00.59.html

 

 

HP Recommended

Thank you!

The fix for the PCI Simple controller worked.

 

The only thing now with a Yellow Triangle is The Multimedia Controler (this may be the Tuner card) :

The Hardware id is:

PCI\VEN_1745&DEV_2100&SUBSYS_48B01043&REV_00
PCI\VEN_1745&DEV_2100&SUBSYS_48B01043
PCI\VEN_1745&DEV_2100&CC_048000
PCI\VEN_1745&DEV_2100&CC_0480

 

I downloaded the latest NVidia drivers and the audio problem persists. The Manual HDMI driver download did not take because it says that its not compatible with my system.

HP Recommended

You're most welcome.

 

Yes, that remaining ID is the TV Tuner card, and if you ran the driver and it didn't do anything, and you tried manually installing the driver using the same approach as the PCI device, then that is as good as you are going to get.

 

The only difference is you browse to C:SWSetup\sp37254 which is where the driver folder goes after you run the file.

 

If you can't figure out the HDMI issue, you will either have to do without, or get a windows 8.1 capable graphics card.

 

I don't have any other ideas you can try for either the TV tuner (if the manual install fails), or the HDMI not working.

HP Recommended

I did another manual update of the Tuner card in VISTA compatibility mode. The install seemed to have removed the "Yellow Triangle" and the VISX card is now listed under Sound, Video, and Game controllers, together with something new: NVIDIA Virtual Audio Device (Wave Extensible) WDM.  Still no HDMI Audio (I tried an older Nvidia Driver that others said worked for them, but nothing). 

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