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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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04-28-2017 12:14 PM
> Need wizard reset password CD and Robert disc
Your best option is to use a "search-engine", e.g., www.google.com or www.bing.com
to do a search for those particular words.
04-28-2017 01:49 PM
> I need a disc to reimage and "robert" [? reboot ?]
Start at: http://support.hp.com and enter the full model-number of your HP Pavilion 23.
Choose the "Specifications" document.
Click the "Drivers and Downloads" button.
If you are fortunate, i.e., your computer is less than 3 years old, there might be a way to either order a USB memory-stick from HP that contains the Windows Installer for the originally-shipped operating system, or a "cloud-based" method of downloading the same software.
If your disk-drive is the original, there should be a copy of the "Windows Installer" in a hidden partition of your disk-drive.
Also, there may be a utility program on the 'C:' drive that you can use to copy the "Windows Installer" onto a USB memory-stick (or to burn a few DVD-recordable disks).
More details from you will get you more-specific advice.
