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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion Elite
Microsoft Windows 10 (64-bit)

Hello & How?

 

My Video graphics card is not working. It is a ATI radeon HD 4350 with 512 MB dedicated graphics. I would like to upgrade to a better card that would fit and work with Windows 10.

 

The computer is a HP Pavillion Elite e9220Y desktop PC.

 

 

Please recommend a card that would work in the slot with Windows 10 and with 2 gb on board memory. 

 

I am not that big into games, but like good resolution.

 

Attached is the link for the spec sheet of this computer.

 

https://support.hp.com/rs-en/document/c01859815

 

Thanking you in advance,

 

Richard De Gannes

 

 

7 REPLIES 7
HP Recommended

From that "specifications" document, you can see that different models of your computer have either a "low-profile" spine (with only 2 connectors) or a "full-size" spine (with 3 connectors, but only 2 can be used at one time).

 

So, that is the first consideration in your selection -- "will it fit?".

 

Second, which video-inputs does your monitor (or your TV) have?

No sense in buying a video-card that does not have the correct connectors.

 

Third, some video-adapters require more wattage than your computer's power-supply can produce.

 

Fourth, what is the "optimal" resolution of your monitor? Make? Model?

To have the "best" picture, your video-card needs to be capable of running at that resolution.

 

Fifth, what's your budget?

 

Answering these questions will help you make an appropriate purchase.

 

HP Recommended

Thanks for your reply.

 

1- Monitor Model HP 2311xi has a VGA connection.

 

2- Power supply is 300 W.

 

3-Optimal resolution FullHD 1920 x 1080 at 60 Hz

 

4- Budget -$ 200-300 say.

 

 

Thanks & Regards,

 

Richard

HP Recommended

Monitor interface - DVI-D, HDMI, VGA. I prefer to use VGA.

HP Recommended

From: https://support.hp.com/us-en/document/c03378842

 

The 2311xi IPS LED backlit LCD monitor has DVI-D and VGA video input connectors.
 
You should use DVI for "best" display, because DVI transmits 3 types of information, whereas VGA encodes those 3 types into one stream, and the VGA monitor must decode the stream into the 3 types.
 
 
I cannot tell whether your computer has the "low-profile" or the "full-height" bracket. What do you have?
 
 
Also, your motherboard has "integrated" video:
 
Integrated ATI Radeon HD 4200 graphics
 
  *   Integrated video is not available if a graphics card is installed.
  • Up to 256MB dedicated memory
  • Can use both DVI and VGA ports at the same time.

 

 

 
So, try removing the add-in card, and connecting a DVI cable from the integrated DVI port to the DVI port on your monitor, to observe the quality of the video, before spending any money on a different add-in graphics card.
 
 
 
 
HP Recommended

Thanks.

 

1- Full Height Bracket.

 

2- This computer has a ATI Radeon HD 4350 Video card and not using intergrated video.

 

https://support.hp.com/rs-en/document/c01859815

 

Video graphics

ATI Radeon HD4350
Figure : Video card
Image of video card
Figure : Ports (full-size bracket)
Image of video card bracket showing ports
  1. HDMI
  2. VGA
  3. DVI (single-link)*
Figure : Ports (low-profile bracket)
Image of video card bracket showing ports
  1. HDMI
  2. DVI (single-link)*
* VGA using included DVI-to-VGA adapter
  • Interface: PCI Express x16
  • Maximum resolution:
    • HDMI TV resolution: up to 1080p*
    • HDMI PC resolution: 1920x1200 at 60 Hz
    • DVI TV resolution: up to 1080p*
    • DVI PC resolution: 1920x1200 at 60 Hz
    • VGA resolution: 2048x1536 at 75 Hz
  • Thanks,
HP Recommended

> This computer has a full-height ATI Radeon HD 4350 Video card and is not using integrated video.

 

Please try physically removing the add-in card, and connecting a DVI cable from the integrated DVI port to the DVI port on your monitor, to observe the quality of the video, before spending any money on a different add-in graphics card.

 

 

HP Recommended

Thanks for your reply.

 

Could you suggest a card? I am thinking of a Geoforce GT610 with 2gb on board memory.

 

Regards

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