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- HP Community
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- Desktops (Archived)
- Please recommend Video Graphics Card

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04-24-2017 03:12 PM
Hello & How?
My Video graphics card is not working. It is a ATI radeon HD 4350 with 512 MB dedicated graphics. I would like to upgrade to a better card that would fit and work with Windows 10.
The computer is a HP Pavillion Elite e9220Y desktop PC.
Please recommend a card that would work in the slot with Windows 10 and with 2 gb on board memory.
I am not that big into games, but like good resolution.
Attached is the link for the spec sheet of this computer.
https://support.hp.com/rs-en/document/c01859815
Thanking you in advance,
Richard De Gannes
04-24-2017 05:44 PM
From that "specifications" document, you can see that different models of your computer have either a "low-profile" spine (with only 2 connectors) or a "full-size" spine (with 3 connectors, but only 2 can be used at one time).
So, that is the first consideration in your selection -- "will it fit?".
Second, which video-inputs does your monitor (or your TV) have?
No sense in buying a video-card that does not have the correct connectors.
Third, some video-adapters require more wattage than your computer's power-supply can produce.
Fourth, what is the "optimal" resolution of your monitor? Make? Model?
To have the "best" picture, your video-card needs to be capable of running at that resolution.
Fifth, what's your budget?
Answering these questions will help you make an appropriate purchase.
04-24-2017 06:07 PM
From: https://support.hp.com/us-en/document/c03378842
- Up to 256MB dedicated memory
- Can use both DVI and VGA ports at the same time.
04-24-2017 06:13 PM
Thanks.
1- Full Height Bracket.
2- This computer has a ATI Radeon HD 4350 Video card and not using intergrated video.
https://support.hp.com/rs-en/document/c01859815


- HDMI
- VGA
- DVI (single-link)*

- HDMI
- DVI (single-link)*
- Interface: PCI Express x16
- Maximum resolution:
- HDMI TV resolution: up to 1080p*
- HDMI PC resolution: 1920x1200 at 60 Hz
- DVI TV resolution: up to 1080p*
- DVI PC resolution: 1920x1200 at 60 Hz
- VGA resolution: 2048x1536 at 75 Hz
- Thanks,
04-24-2017 06:30 PM
> This computer has a full-height ATI Radeon HD 4350 Video card and is not using integrated video.
Please try physically removing the add-in card, and connecting a DVI cable from the integrated DVI port to the DVI port on your monitor, to observe the quality of the video, before spending any money on a different add-in graphics card.
