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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2017 04:55 AM

HP Recommended
Product: Hp deskjet3630

Hi

 

i have an hp deskjet3630 all in one wireless printer in the beginning it printed ok from my apple i pad ... But recently it prints part of the document but not all .. The parts it prints are ..... Some black but not all ..prints blue .. All other colours ok but intermittent black ... Help

1 REPLY 1

‎02-11-2017 04:36 PM

HP Recommended

@Necchi-gheri73,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to print in black from your HP DeskJet 3630 All-in-One Printer.

 

This issue could occur if the nozzles of the cartridge that print in black are damaged or not working.

 

Don't worry as I have a few steps that should help fix this issue.

 

And here's the step by step guide for you in the link: Printer Prints a Blank Page or Does Not Print Black or Color Ink

 

Let me know how that works.

 

I hope you have a good day ahead.

Rainbow23 - HP Support.
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