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‎05-28-2017 09:42 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a HP deskjet D2400 series. All of a sudden I can't print. Prompt  has something to do with spooler not found. I have run Hp scan dr numerous time. I can run a test page but nothing else. It was fine a few days ago.

1 REPLY 1

‎05-28-2017 09:56 AM

HP Recommended

Hello @Gemini069

 

Thank you for posting in the HP Support forum.

 

Printer Spooler is a Windows service responsible for the printing tasks.

 

1. Check this article on tips about fixing this kind of errors >> http://www.wikihow.com/Fix-a-Print-Spooler

 

2. If everything was working fine some days ago and if option 1 does not fix the issue, use System Restore to restore your system back to a day or 2 before the issue started. More info and how to here :

>> https://support.hp.com/rs-en/document/c03327545

>> https://www.tenforums.com/tutorials/4588-system-restore-windows-10-a.html

 

 

Let me know how it goes, what did you do and if this helped.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
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