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Osama_
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Proliant ML350 G5 front LEDs blinking red

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Proliant ML350 G5

Hello,

This is a detailed description of the problem:

 

-Hardware:

- One processor mounted on processor 1 socket

- Two SAS hard disks

- 2 x 1GB RAM

- PCI ethernet card

 

-Just before the problem:

The system was working OK. I was running Linux Mint from a live USB stick. I shut down but the system stuck at the shutdown screen. So I long-pressed the power button. The server came down and never got up again :Crying: .

 

-The problem:

When I connect the power cable, only the power LED lights in green. When I press the power button, the two aforementioned LEDs blink in red and I hear the low sound of the power supply fans but no other fan runs.

I noticed in the front panel two blinking red led. Long-pressing the power button turns off the system (power supply fans) but the two LEDs keep blinking.


- My diagnosis:

By referring to the user manual, I found that the two blinking LEDs are the internal health LED and the External health LED (power supply). For the internal health LED it is mentioned:

 

Red = System critical. To identify the component in a critical state, refer to system board LEDs

 

and for the external health LED:

 

Red = Critical power supply failure

So, I noticed my motherboard LEDs and referred to System board LEDs section. All LEDs  in the motherboard are off except for:

 

- PPM2: blinking in amber.

 

System LED and color: PPM failure (amber) 
Internal health LED color: Red
Status: 
- PPM has failed.
- PPM is not installed, but the corresponding processor is installed.

 

So, this LED blinks because I don't have a processor power module for the second processor as I have only one processor (at socket 1)

 

- AC power: Green. The user manual says that:

 

Green = Power supply is on and functioning

- Two LEDs blinking just below the RAM sockets (they were blinking the same way when the system was functioning well). I found nothing about them in the manual.

 

 

-Actions I took:

I followed the suggested solution here:

https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/ML350-G5-won-t-boot-red-internal-health-LED-u...

 

get system off power,

get battery out of systemboard, pull all the memory and put 1 back,

look on the inside of the lid, on the drawing there is a system maintenance switch, switch number 6 on,put battery back,power back on and see what happens after a couple of minutes on the screen

Of course, the screen displayed nothing.

 

 

I suspect that the power supply is damaged, but I have doubts because:

- This happened suddenly while the system was running well.

- The power supply LED in the motherboard is green.

 

Any explanation? :indifferent:

Thanks

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Paul_Tikkanen
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Hi:

 

You may also want to post your question on the HPE Community Support Forum -- ML Servers section...

 

https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/bd-p/itrc-264#.WSn9LWaGPGg

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