• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-13-2017 09:30 AM

HP Recommended
Product: 6780T
Operating System: Microsoft Windows 10 (64-bit)

DVD DRIVE STOPPED WORKING.  LOOKING FOR THE PART NUMBER OF A CURRENT COMPROABLE DRIVE

2 REPLIES 2

‎05-13-2017 09:40 AM

HP Recommended

If your computer is: https://support.hp.com/us-en/product/HP-Pavilion-p6000-Desktop-PC-series/5035348/model/5061485

 

then *ANY* generic CD/DVD reader/writer optical device will work.

Any computer-store "local" to you will be glad to sell you one.

 

‎05-13-2017 12:09 PM

HP Recommended

I see the description for the options of DVD player or Blu-Ray drives all list LightScribe technology which has been dropped.  So most of the new DVD/Blu-Ray drives will not have that but other than that is should be easy to replace.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.