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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-05-2017 06:46 AM

HP Recommended

The green light is on in back. I went through this about a year ago. I unplugged the power cord for 30 seconds. Pressed the soft button, then plugged it back up and it worked after being unplugged for over 4 years. Yesterday we had a power outage and this morning I repeated the steps. The green light is on in back , etc...no power this time. Any help?

2 REPLIES 2

‎05-05-2017 04:27 PM

HP Recommended

@malissa1,

A power surge could damage the PSU.   Replace it.

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‎05-08-2017 06:30 AM

HP Recommended

That seems to be the first thing people say. Replace it. It was doing the same thing a year ago.

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