• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2017 11:33 AM

HP Recommended
Product: HP 2000-369WM
Operating System: Microsoft Windows 8 (64-bit)

Hello all,

 

 

This is my son's computer.  Hard drive crashed.  I bought a new hard drive and now I need recovery discs.  HP doesn't have them available.   Ordered them from an website and they are in the wind....PayPal investigating. 

 

Help!

 

 

1 REPLY 1

‎03-30-2017 12:00 PM

HP Recommended

Hi:

 

According to your notebook's support and driver page, you should have been able to order a recovery disk set online directly from HP...

 

http://support.hp.com/us-en/mediaorder/hp-2000-300-notebook-pc-series/5145724/model/5171088/software...

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.