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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-30-2017 06:13 PM

HP Recommended
Product: HP Pro 3500

I purchased my desktop with factory installed Win 7 and the option of Win 8.  I upgraded to Windows 10  8 months ago and need to restore Win 7 for my job. Obviously the 30 day grace period has expired.  Is there a way for me to restore the originally installed Win 7 without having to purchase Windows 7.  Thanks for your help.

2 REPLIES 2

‎05-30-2017 06:28 PM

HP Recommended

I looked at: https://support.hp.com/us-en/drivers/selfservice/hp-pro-3500-microtower-pc/5270849

 

and HP does not offer for purchase a copy of the factory-installed Windows 7 system.

 

Check:  www.ComputerSurgeons.com    to see if they have  that software for sale.

 

> ... need to restore Win 7 for my job.

 

Why?   What is their justification?

 

Windows 10 can do anything that Windows 7 can do.

It also has a "compatibility mode" designed to run older software, designed for Windows 7, under Windows 10.

 

Also, on January 14 2020, Microsoft's "sunset" date for Windows 7, you (and your employer) will need to install Windows 10.

 

Presumably, your employer should already be looking at Windows 10, instead of going into a "panic" at that "sunset" date.

 

 

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‎05-31-2017 07:50 AM

HP Recommended

Hi, @Clawdia

 

You have to order recovery media for HP business desktops and notebooks from HP, by telephone only.

 

If you live in the USA/Canada, call this number to order a set of W7 recovery media for your business desktop PC.

 

1-800-334-5144

 

Have the serial number handy to give to the customer services rep.

 

Ordering direct from HP may be a bit cheaper than ordering from the Computer Surgeons.

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