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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-04-2017 03:09 AM

HP Recommended
Product: 700-010xt
Operating System: Microsoft Windows 10 (64-bit)

~ Support Framework install corrupt ~

 

Trying this ID my system. Install file crashes.

 

File: HPSupportSolutionsFramework-12.5.32.203.exe

All my posts are my opinion.
1 REPLY 1

‎02-04-2017 04:07 PM

HP Recommended

@700-010xt

Welcome to HP Forums, 

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand you need assistance with the support framework, 

Did you install the softpaq for support framework? if not please download and install the new version of HP Support Assistant, SoftPaq sp71727 at: ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71727.exe

This version run on Windows 10.

 

When installing it, it will remove previous versions of HP Support Assistant.

Here's a related HP Forums post that seems to have helped many others: Click here for more details.

 

Let me know how that pans out, 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

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