• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-04-2017 08:34 AM

HP Recommended
Product: HP All-in-One Desktop
Operating System: Microsoft Windows 10 (64-bit)
So I ran into an error while resetting my pc 0xc0000225.
I tried to fix it but ran into another error. An operating system wasn't found. Try disconnecting any drives that don't contain an operating system. Press Ctrl+Alt+Del to restart. I tried to get into network reboot but always went back to that error screen so please help me.
3 REPLIES 3

‎03-04-2017 02:43 PM

HP Recommended

@Besethos

Hello;

Allow me to welcome you to the HP forums!


I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?

This is important as the recovery/reset method is different for the two situations.

We can proceed when you provide the answers.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎03-04-2017 02:45 PM

HP Recommended
It came with windows 10
Was this reply helpful? Yes No

‎03-04-2017 02:47 PM

HP Recommended

@Besethos

 

The first error indicates some form of filesystem corruption; the second, boot files corruption -- both can be caused by a failing hard drive.

 

Please follow the instructions in this link to test the drive:  http://support.hp.com/us-en/document/c00439024

 

Report back what it finds.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.