• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi,

 

I cannot find TPM in BIOS on my new z420. I thought this came with a TPM chip. No?

 

Is there a way to tell if this has the chip, and if so how is TPM enabled?

 

Thanks

2 REPLIES 2
HP Recommended

The TPM is a security device :smileyhappy:

 

See "HP Z420, Z620, and Z820 Workstations Maintenance and Services Guide". Under "Section 2: System Management", "The computer Setup (F10) Utility", "he computer Setup (F10) Utility Menu", you will see within "Table 2-1 Computer ... Utility Menu Description", on page 32 & 34, that under the "Security" tab within BIOS, you can go to "Device Security" Option and within this option you should be able to set "Device Available" (which is the default setting) for the "Embedded Security Device". The device needs to be set to "Device Available to be able for the OS to see it.

 

Also under the "security" tab within BIOS, you can now go to "System Security" and within this option you should see new option "Embedded Security Device" (which is now visible since you made the device available previously). Now you can set the TPM options for "power on authentication" and "Reset authentication credentials".

 

As I do not have bitlocker, I can't verify how these BIOS options really work, I just RT*M :smileyhappy:

HP Recommended

All system boards have the TPM chip. By default all systems are capable to enable it. If you did not order the TPM disabled configuration, it can be enabled in F10 Setup. Certain countries or customers would like to disable it completely.

 

Did you try Skylarking's recommendation? If you cannot find out the menus in F10 setup, please call HP Support.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.