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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
rnagle89
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Message 1 of 6
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Solved!

USB flash drive not recognized by computer. Have tried all options of which I can think.

HP Recommended

Okay.  I have a Patriot S-Mini 32GB flash drive that my Windows 8.1 HP Slimline 400-434 is not recognizing. I believe it recognized it once, and has refused to do so since. My laptop (Windows 7 Toshiba) recognizes it just fine. 

 

All other USB devices function perfectly on this computer. USB mouse/keyboard/USB Hub/Apple iPhone cable.

 

1. I have tried unplugging all other USB devices before trying this one. FAIL

 

2. I have gone to Device Management and the USB drive does not appear in the list. FAIL

 

3. I have uninstalled the USB Root Hubs and restarted the computer. FAIL

 

4. I have tried plugging the USB drive into the rear ports that plug directly into the motherboard. FAIL

 

5. I have updated the drivers, and have been unable to find a BIOS update as the link on the HP website downloads and says that it is incompatible for my computer. FAIL

 

...so what the bloody gorram heck do I do now? 

1 ACCEPTED SOLUTION

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rnagle89
Author
Level 1
2 1 1 3
Message 2 of 6
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Okay, and in the most ridiculous way I have ever solved a technical problem...

 

The USB flash cannot be inserted ALL the way into the port. It has to be inserted slowly, so that the contacts line up. 

 

I figured this out by trying to connect it into my USB hub and noticing that the red indicator light was going on and off as I inserted the USB drive, flickering on as I inserted it and then off once it was all the way in. 

 

Weird. But hey. It works now. 

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rnagle89
Author
Level 1
2 1 1 3
Message 2 of 6
Flag Post
HP Recommended

Okay, and in the most ridiculous way I have ever solved a technical problem...

 

The USB flash cannot be inserted ALL the way into the port. It has to be inserted slowly, so that the contacts line up. 

 

I figured this out by trying to connect it into my USB hub and noticing that the red indicator light was going on and off as I inserted the USB drive, flickering on as I inserted it and then off once it was all the way in. 

 

Weird. But hey. It works now. 

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1polecat
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Message 3 of 6
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after much frustation I took your advise and insert the stik slowly and, guess what it worked.

THANKS

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flashdrive
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Message 4 of 6
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This actually works.

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Domesticus
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didn't work for me. and it's not a USB drive that isn't working. they all work. it's the built-in drive.

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Mick12345
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Can't believe it was that simple. Sometimes these forums are absolutely awesome. Thanks for the fix

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