Unable to enable TPM via BIOS using BIOSConfigUtility on HP ... - HP Support Community

WeiGreat · ‎12-26-2013

Here is the output of running a command of BIOSConfigUtility on my HP PC with Windows 7 Enterprise:

C:\Program Files (x86)\Hewlett-Packard\SSM>BiosConfigUtility /CSPWD:"CurrPwd" /SETCONFIG:Config_ToChange.txt

</SETTING>

</BIOSCONFIG>

And below are the contents of the file “Config_ToChange.txt” referred above:

English

Activate Embedded Security On Next Boot

Disable

*Enable

What I tried to do is to change the value of the BIOS setting “Activate Embedded Security On Next Boot” from the current “Disable” to the new “Enable,” but the command apparently failed with error code 13 “BCU_SETTING_NOT_CHANGE” according to the SSM User’s Guide.

Please help me to figure out why the above command failed, or offer me an alternative way to enable TPM on my PC.

Below are the complete BIOS settings of my PC:

English

Product Name

HP Compaq Elite 8300 SFF

SKU Number

C5Y74UP#ABA

Processor Type

Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz

Processor Speed

3200 MHz

Processor Stepping

000306A9 00000012

Cache Size (L1/L2/L3)

64KBx4 / 256KBx4 / 6144KBx1

Memory Size

8192 MB DDR3 / 1600 MHz

System BIOS

K01 v02.05

Chassis Serial Number

2UA2511LK6

Asset Tracking Number

2UA2511LK6

Family Name

103C_53307F G=D

ME Firmware Version

8.0.4.1441

ME Management Mode

AMT

Setup Language

*English

Danish

Finnish

French

German

Italian

Japanese

Dutch

Norwegian

Portuguese

Swedish

Spanish

Removable Media Boot

*Enable

Disable

eSATAPort

Enable

*Disable

Max eSATA Speed

3.0 Gbps

*1.5 Gbps

SATA Emulation

IDE

RAID

*AHCI

EFI Boot Order

USB Floppy/CD

USB Hard Drive

ATAPI CD-ROM Drive

Other

Legacy Boot Order

ATAPI CD-ROM Drive

USB Floppy/CD

Hard Drive

Network Controller

PnP Device #1

PnP Device #2

PnP Device #3

PnP Device #4

PnP Device #5

PnP Device #6

PnP Device #7

PnP Device #8

PnP Device #9

PnP Device #10

PnP Device #11

Lock Legacy Resources

*Disable

Enable

Network Server Mode

*Disable

Enable

Setup Browse Mode

Disable

*Enable

Password prompt on F9 F11 & F12

*Enable

Disable

Cover Lock

*Unlock

Lock

Cover Removal Sensor

*Disable

Notify User

Setup Password

Front USB Ports

*Enable

Disable

FrontUSBPort 1

Disable

*Enable

FrontUSBPort 2

Disable

*Enable

FrontUSBPort 3

Disable

*Enable

FrontUSBPort 4

Disable

*Enable

Rear USB Ports

*Enable

Disable

RearUSBPort 1

Disable

*Enable

RearUSBPort 2

Disable

*Enable

RearUSBPort 3

Disable

*Enable

RearUSBPort 4

Disable

*Enable

RearUSBPort 5

Disable

*Enable

RearUSBPort 6

Disable

*Enable

Accessory USB Ports

*Enable

Disable

AccessoryUSBPort 1

Disable

*Enable

AccessoryUSBPort 2

Disable

*Enable

AccessoryUSBPort 3

Disable

*Enable

AccessoryUSBPort 4

Disable

*Enable

PCI Express x1 Slot 1

Disable

*Enable

PCI Express x4 Slot 1

Disable

*Enable

PCI Express x16 Slot 1

Disable

*Enable

PCI Slot 1

Disable

*Enable

System Audio

Device hidden

*Device available

Network Controller

Device hidden

*Device available

Embedded Security Device

Device hidden

*Device available

SATA0

Device hidden

*Device available

SATA1

Device hidden

*Device available

SATA2

Device hidden

*Device available

SATA3

Device hidden

*Device available

SATA4

Device hidden

*Device available

Network Service Boot

Disable

*Enable

Enter Ownership Tag

Enter UUID

D2DF3D00-43C5-11E2-9F54-10604B65964B

Enter Feature Byte

2U2V3E3P3V3X4766676J6S6b7B7H7M7Q7T7W7a7m8D9zag.DE

Enter Build ID

12WWIDDW605#SABA#DABA

MS Digital Marker

FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF

Data Execution Prevention

Disable

*Enable

Virtualization Technology (VTx)

*Disable

Enable

Virtualization Technology Directed I/O (VTd)

*Disable

Enable

Intel TXT(LT) Support

*Disable

Enable

Activate Embedded Security On Next Boot

*Disable

Enable

Embedded Security Activation Policy

F1 to Boot

Allow user to reject

*No prompts

OS management of Embedded Security Device

*Enable

Disable

Reset of Embedded Security Device through OS

Disable

*Enable

Master Boot Record Security

Disable

*Enable

Runtime Power Management

Disable

*Enable

Idle Power Savings

Normal

*Extended

Unique SleepState Blink Rates

*Disable

Enable

S5 Maximum Power Savings

*Disable

Enable

SATA Power Management

Disable

*Enable

Fan Idle Mode

*+-----

++----

+++---

++++--

+++++-

++++++

POST Mode

FullBoot

FullBoot Every 07 Days

FullBoot Every 14 Days

FullBoot Every 21 Days

FullBoot Every 28 Days

Clear Memory

*QuickBoot

POST Messages

Enable

*Disable

Press ESC for Startup Menu Prompt

*Enable

Disable

System Recovery Boot Support

Disable

*Enable

Option ROM Prompt

*Enable

Disable

Remote Wakeup Boot Source

Remote Server

*Local Hard Drive

After Power Loss

*Off

On

Previous State

POST Delay (in seconds)

*None

5

10

15

20

Multi-Processor

*Enable

Disable

Hyper-Threading

Disable

*Enable

Bypass F1 Prompt on Configuration Changes

*Disable

Enable

Sunday

*Disable

Enable

Monday

*Disable

Enable

Tuesday

*Disable

Enable

Wednesday

*Disable

Enable

Thursday

*Disable

Enable

Friday

*Disable

Enable

Saturday

*Disable

Enable

BIOS Power-On Time (hh:mm)

00:00

PCI SERR# Generation

Disable

*Enable

PCI VGA Palette Snooping

*Disable

Enable

Printer Mode

Bi-Directional

*EPP+ECP

Output-Only

NumLockState at Power-On

*Off

On

Integrated Video

Disable

*Enable

Internal Speaker

Disable

*Enable

NIC Option ROM Download

*PXE

Disable

iSCSI

SATA RAID Option ROM Download

*Enable

Disable

Turbo Mode

Disable

*Enable

Manufacturing Programming Mode

Unlock

*Lock

Serial Port A

Disabled

*IO=3F8; IRQ=4

IO=3F8; IRQ=3

IO=2F8; IRQ=4

IO=2F8; IRQ=3

IO=3E8; IRQ=4

IO=3E8; IRQ=3

IO=2E8; IRQ=4

IO=2E8; IRQ=3

IO=3F8; IRQ=6

IO=3F8; IRQ=5

IO=2F8; IRQ=6

IO=2F8; IRQ=5

IO=3E8; IRQ=6

IO=3E8; IRQ=5

IO=2E8; IRQ=6

IO=2E8; IRQ=5

Serial Port B

*Disabled

IO=3F8; IRQ=4

IO=3F8; IRQ=3

IO=2F8; IRQ=4

IO=2F8; IRQ=3

IO=3E8; IRQ=4

IO=3E8; IRQ=3

IO=2E8; IRQ=4

IO=2E8; IRQ=3

IO=3F8; IRQ=6

IO=3F8; IRQ=5

IO=2F8; IRQ=6

IO=2F8; IRQ=5

IO=3E8; IRQ=6

IO=3E8; IRQ=5

IO=2E8; IRQ=6

IO=2E8; IRQ=5

Parallel Port\Onboard Devices

*Disable

IO=378; IRQ=7

IO=278; IRQ=7

IO=3BC; IRQ=7

IO=378;

IO=278;

IO=3BC;

IO=378; IRQ=7; DMA=1

IO=378; IRQ=7; DMA=3

IO=278; IRQ=7; DMA=1

IO=278; IRQ=7; DMA=3

IO=3BC; IRQ=7; DMA=1

IO=3BC; IRQ=7; DMA=3

AMT

*Enable

Disable

Unconfigure AMT/ME

*Disable

Enable

Bypass Unconfigure AMT/ME Prompt

*Disable

Enable

WatchDog Timer

Disable

*Enable

OS WatchDog Timer

5

BIOS WatchDog Timer

5

NB RevID

0009

SB RevID

0004

Default Setup

*Leave Defaults As Is (No Update)

Save Current Settings as Default

Restore Factory Settings as Default

Apply Defaults and Exit

*Do Not Apply

Apply

richard429 · ‎03-05-2014

Sorry that I have not seen this question before.

It is located in the Consumer Support forums.

In the future, you may have better luck posting in the enterprise based forums.

http://h30499.www3.hp.com/

A forum focused on client managability tools such as SSM and BCU now have a forum at:

http://h30499.www3.hp.com/t5/HP-PC-Client-Management/bd-p/pc-client-management

Regarding activation of TPM -

A system MUST have BIOS setup password set before TPM can be enabled.

Also note that BCU has received multiple updates since version 2.15.

BCU is no longer packaged together with SSM.

HP BIOS Configuration Utility

The HP BIOS Configuration Utility ( HP BCU ) provides the ability to manage BIOS settings on HP supported desktop, workstation and notebook computers.

HP System Software Manager

The HP System Software Manager ( HP SSM ) is a utility for updating BIOS and device drivers on your networked PCs.

These tools and more can be found at http://www.hp.com/go/clientmanagement

Look in the Resources menu for items such as the HP CMS Download Library, HP CMS Whitepapers or HP Driver Packs.

Richard

Note that I work for HP but I am not a company spokesperson and my participation in the community forums is voluntary.

Unable to enable TPM via BIOS using BIOSConfigUtility on HP Compaq Elite 8300 SFF

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