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‎02-24-2017 12:29 AM

HP Recommended
Product: HP ProDesk 400 g3 MT Business
Operating System: Microsoft Windows 7 (64-bit)

Hello there,


Since i bought a new HP prodesk 400 g3 MT Business, im trying to boot with a windows 7 cd and its not booting 

Here's a printscreen of my booting menu where none of them boots from the CD Rom, how can this happen?

 

 

 

Printscreen here http://prntscr.com/ecpyl9

Printscreen          http://prntscr.com/ecq005

   

Printscreen          http://prntscr.com/ecq036

 

Printscreen         http://prntscr.com/ecq07x

 

 

See here also other printscreens that might help you identify the problem

 



The other issue i tried is booting with USB, i craeted a Win7 through RUFUS a software that alowed me to create a bootable windows 7 through USB but its asking for some drivers. Isnt this crazy?

How can i solve the Cdrom issue ? And how the USB Booting isssue?

 

thanks a lot

1 REPLY 1

‎02-24-2017 07:53 AM

HP Recommended

Hi:

 

The not booting from the DVD, I don't know why it isn't working.

 

Your BIOS settings look correct...Legacy enabled, secure boot disabled.

 

And you are selecting the Legacy DVD drive to boot from, correct?

 

But the W7 USB installation...I think I can help you with.

 

You need to run this tool to put the required USB3 into your W7 USB installation flash drive.

 

There is a readme link with instructions for how to use the tool.  Download the applicable file for the operating system you plan to run the tool on.

 

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

 

Why Windows is asking for drivers for the USB installation...

 

The Skylake chipset does not have native USB2 support until after you install Windows and then install the Intel chipset drivers, so the USB2 ports don't work.

 

The W7 installation media does not have the required USB3 drivers to continue, so the above tool takes care of that problem.

 

But why you can't boot from the DVD?  Unfortunately, that I do not know.

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