-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
2
0
0
HP Recommended
HP Recommended
What brand and type of cameras?
Was it with a USB connection?
If you just upgraded from Windows 8.1 to Windows 10 there is indeed a method to rollback to Windows 8.1. There is a thirty-day window in which you are permitted to do that. After thirty days the option is no longer there.
"To access this, open the Start menu and select Settings. Click the “Update & security” icon and select “Recovery.” You should see a “Go back to Windows 7” or “Go back to Windows 8.1” option. Click the Get started button to get rid of yourWindows 10 install and restore your previous Windows install"
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
2
0
0
HP Recommended
HP Recommended
@Zubon wrote:Thanks for taking the time to unswer.
I was told by microsoft that free apgrade to windows 10 is not longer available, from last july. My upgrade gave me only 10 days. But because I did not get the "touch screen' feature, thinking that the instalation failed, I reinstall windows 10 and that what wiped out my windows 8.1 installation files.
Also created bootable usb installation from microsoft site, change the bios boot menue to allow booting from usb, did not help. The bios was upgraded to the last version.
BTW, the "touch screen" feature did work druring the install precedrue while in the bios level.
The cameras are built in, the one that came with the HP PRO TABLET 610 G1 PC.
Error msg is simple: We casn't find your camera. (when pressing the camera's icon.)
In windows 8.1 there were two items in device mgr with yellow triangle.
1 camera sensor imx 175 and cmera sensor ov2722
I do not see them in windows 10.
The last driver update was install.
The new Microsoft licensing model works in the following manner. If you have already upgraded your device to Windows 10, the license is present on the licensing servers. See the following image related to my PC.
You did not ask about free upgrading to Windows 10 in your initial post. That is something different from last July for Windows 7,8 and 8.1 upgrades.
If you can identify the camera by use of the Device Manager perhaps we can find the drivers that are required.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
11,043
1,773
577
HP Recommended
From: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7102695&swLangOid=8&swEnvOid=4158
Select "Windows 8 64-bit".
Scroll-down to see:
So, if you want to return to Windows 8, you can purchase a "kit" from HP.
Scroll further down, to see:
My guess is that installing and running this software will offer the correct device-driver for your touch-screen.
On the same page:
it mentions "Camera". 🙂
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
