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HP Recommended

I have come across this "error"

 

Validity Sensors (WBF) (PID=0050)    USB\VID_138A&PID_0050\CA0F00A07A11  failure using the vxd loader

 

on an HP ENVY TouchSmart m7 Notebook PC which I bought 3 days ago!

 

What does it mean and what can I do to "fix" it.

 

Thank you

3 REPLIES 3
HP Recommended

Hi,

 

It is the finger print sensor. Please reinstall the following driver:

 

   http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61263.exe

 

Regards.

BH
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HP Recommended

Hey, 

 

I was wondering maybe you could help me too, I ran in to the same problem: Validity Sensors (WBF) (PID=0050), my HP simplepass doesnt accept my password anymore, in order to set up my fingerprint 😕

 

HP ENVY 15-j017sg Notebook PC

Prod. Nr: F1Y49EA#ABD

 

 

Thank you in advanced 😉

HP Recommended

Any chance for linux driver?

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