Note on archived topics.
04-18-2009 02:47 PM
04-19-2009 07:43 PM
05-29-2009 12:34 PM
06-01-2009 03:41 PM
The D drive, since it holds a mirror image of your operating system, it will always almost be full. Nothing you have installed on the computer or files you have added to the computer are in the D drive its only the operating system and the programs that were on your computer when you opened it and took it out of the box.
Do not delete ay files from the D drive - it is there incase you need to re-load your Windows and original content onto the computer. if you take things out or ad things into it the recovery Partiton D drive will not work properly.
01-09-2010 04:00 PM - edited 01-09-2010 04:03 PM
I think I understand the purpose of the factory image 😧 My question is that when I upgraded to windows 7 the factory image was only about 20%, after the upgrade I am at about 99%. I get prompted to clean up the drive but when I go to the auto wizard it tells me there is nothing that I can delete?
I also made a backup on my external hardrive prior to the upgrade as instructed. My pictures & music migrated and open properly, but my documents don't. The file is there but it doesn't know what to open them with? I had Microsoft works etc on the Vista OS. I thought that when I did the upgrade that everything would migrate properly? How do get apps off my back up version of Vista OS and get onto Windows 7 OS?
02-25-2010 05:45 PM
Hi, I need some EXPERT help with little problem. Some how a virus has worked its way on to my computer . The particular virus causes an error message to pop up that says " windows explore has stopped working" it keeps popping up every minute. Another side affect of this virus is when I boot up the computer, after the loading bar the screen wil sometimes stay black, So I end up having to reboot the computer. Then when I log in to my profile it sometimes stays black so I end having to hit "ctrl alt delete" and log off and then log back on then it will make it past the black screen. Would it be possible to take this virus down by using the restore drive "D'' to restore my operating system or do I have to reload the operating system (aka Windows Vista)?
06-01-2010 05:04 PM
when recovering the system with the recovery factory discs, it will reinstall the software as it was delivered from the Factory. To ensure that you get rid of any virus, you can select the option to format the drive and install the factory software.
Please make sure you back up all your files before you run recovery, as these will all get erased. the virus should be gone after the recovery. To avoid future problems with virus, it's recommended that some type of virus protection software be installed.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you
06-01-2010 05:10 PM
Recovery would reload everything... including te OS. If you upgraded to Windows 7 and you do an HP System Recovery, you will have to re-upgrade to Windows 7... but this process does kill all/most viruses.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.