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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-01-2011 01:05 PM

HP Recommended

I'm trying to upgrade my RAM and have the the card but there is not a slot to put it in. Do I replace one of the 2 cards that are already there? They seem to be identical except they are both 12-ZZ.

 

Pavilion Slimline s3407c.

 

Ever so grateful for any help, advice, guidance...I've been sitting here with the cpu tore apart for 4 hours now.

4 REPLIES 4

‎10-01-2011 03:33 PM - edited ‎10-01-2011 03:36 PM

HP Recommended

Hi:

 

Your PC's specs state you can install up to 4 GB of PC2-6400 memory modules in your machine.

 

Your PC's specs also state that it comes with 2 GB of memory installed.

 

Since both of your slots are filled, I would have to assume your PC came with 2 x 1 GB of memory = 2 GB.

 

What I would do if I were you, is to remove both of those chips and purchase 2 x 2 GB of PC2-6400 memory to install the maximum amount of memory that your PC can handle.

 

This is the memory you need for your PC: This package contains two - 2 GB chips.

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16820148160

 

Paul

 

 

‎10-01-2011 04:32 PM

HP Recommended

Paul, thank you. I accept this as a solution but before I post it as solved I have one more confusion regarding the situation:

 

I used hp's application (? name) and allowed it to diagnose my machine of which it returned results that I needed to order the memory I described, and I did from the hp store as based on their recommendations.

 

I feel hoodliwinked on this one!

 

‎10-01-2011 05:06 PM

HP Recommended

They are ordered and the cpu is back together and wired again....yippeee, even if it does hang with some of my larger programs, soon it won't!

 

Now, that my desktop is ready for me, is HP?

‎10-01-2011 05:51 PM

HP Recommended

Hi:

 

You got me on that one.  The only way that HP tool could report that you could install 1 GB of memory was if you had a 2 GB chip installed in one slot and a 1 GB chip installed in the other slot.

 

But if you never added memory and the HP specs state 2 GB is what the PC comes with then a 1 GB module was installed in each slot and I believe you confirmed that, correct?

 

Just for kicks, download and run the free Crucial memory scanner and see what that reports.

 

http://www.crucial.com/systemscanner/index.aspx

 

Paul

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