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HP Recommended
J9M28UA#ABA
Microsoft Windows 8.1 (64-bit)

I popped off the back panel of my new laptop to see why my internet wasn't working all the time. Turned out the black wire for antenna wasn't pushed on all the way so it kept popping off and on-

 

But I noticed the white wire is not there? I've had this laptop only 2 weeks so I was wondering if the new hp 15 inch touch screen laptop windows 8.1 has this missing on accident or made this way?

 

I was just wondering if anyone knows if this is normal or if it was a oops by the company and missing the white wire?

 

Thanks to anyone with an answer.Capture.PNG

 

I included the photo of what it looks like- I crossed out all info just in case-

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Some models with single band (2.4 GHz) wireless cards only come with one antenna.

 

I have no idea why HP does this because two antennas even on a single band card would provide for better wireless reception.

 

I can see by the part number on the wireless card that it is a Realtek 8188EE model which is a single band card.

 

HP did not make a mistake and leave an antenna out.

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3 REPLIES 3
HP Recommended

Hi:

 

Some models with single band (2.4 GHz) wireless cards only come with one antenna.

 

I have no idea why HP does this because two antennas even on a single band card would provide for better wireless reception.

 

I can see by the part number on the wireless card that it is a Realtek 8188EE model which is a single band card.

 

HP did not make a mistake and leave an antenna out.

HP Recommended

Ok thanks you I just was worried there was something missing. Thank you for answering my question

 

HP Recommended

You're very welcome.

 

Shame on HP for pinching pennies and not supplying two antennas on some models.  :Crying:

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