-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Desktops (Archived)
- White wire for wireless antenna missing? or does this laptop...

Create an account on the HP Community to personalize your profile and ask a question

04-28-2015 05:09 PM - edited 04-28-2015 05:14 PM
I popped off the back panel of my new laptop to see why my internet wasn't working all the time. Turned out the black wire for antenna wasn't pushed on all the way so it kept popping off and on-
But I noticed the white wire is not there? I've had this laptop only 2 weeks so I was wondering if the new hp 15 inch touch screen laptop windows 8.1 has this missing on accident or made this way?
I was just wondering if anyone knows if this is normal or if it was a oops by the company and missing the white wire?
Thanks to anyone with an answer.
I included the photo of what it looks like- I crossed out all info just in case-
Solved! Go to Solution.
Accepted Solutions
04-28-2015 05:15 PM
Hi:
Some models with single band (2.4 GHz) wireless cards only come with one antenna.
I have no idea why HP does this because two antennas even on a single band card would provide for better wireless reception.
I can see by the part number on the wireless card that it is a Realtek 8188EE model which is a single band card.
HP did not make a mistake and leave an antenna out.
04-28-2015 05:15 PM
Hi:
Some models with single band (2.4 GHz) wireless cards only come with one antenna.
I have no idea why HP does this because two antennas even on a single band card would provide for better wireless reception.
I can see by the part number on the wireless card that it is a Realtek 8188EE model which is a single band card.
HP did not make a mistake and leave an antenna out.
