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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-07-2009 08:50 AM

HP Recommended

If you download the drivers, you have to extract the CAB file before Windows will pick them up from your local disk. Does that help anyone?

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‎11-08-2009 07:49 AM

HP Recommended

Thanks. Let's say I got closer. I got the following msg:

"Windows encountered a problem installing the driver software for your device

Windows found driver software for your device but encountered an error while attempting to install it.

AverMedia Consumer Infrared Receiver

The required line was not found in the INF

 

If you know the manufatcurer.. "

 

As said, system is Windows 7 32; I used windows own program to extract the CAB files.

 

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‎11-08-2009 10:27 AM

HP Recommended

Hi Jim0866

you saved me! Thanks for the tip. Downloading and EXTRACTING the CAB files really worked. Infrared receiver and TV card is now working!!!

Thanks again.

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‎11-09-2009 11:32 AM

HP Recommended

Bluesailor:

 

Opt to Uninstall the device with the [ ] Delete the driver driver from the computer from device manager, reboot, allow the system to connect to the internet to search for the driver automatically

 

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‎11-10-2009 09:39 AM

HP Recommended
I got closer still. No more error signs from the hardware. But the remote still refuses to work. Don't know what I should do next.
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‎11-10-2009 10:10 PM - last edited on ‎04-18-2016 10:15 AM by HP Administrator

HP Recommended

It looks like you'll have to wait for when they post the HP Remote Solution mentioned on this webpage.

 

http://support.hp.com/us-en/document/c01778879

 

Certain buttons on the Remote Control for Media Center might stop working.

Update to the latest HP Remote solution download from www.hp.com/support .
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‎12-03-2009 12:00 AM

HP Recommended

Looks like the HP Remote Solution is now posted

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-78236-1&lc=en&dlc=en&cc=us&...

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‎06-27-2012 06:43 PM

HP Recommended

nesecito los drive para pci de mi hp

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