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OrangeJuice_Oj
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Windows Restarts after Logo

HP pavilion a6750f
Microsoft Windows 7 (64-bit)

Hey Everyone, 

 

So today I decided that I wanted more storage on my pc, so i can replace the 750GGB with a known Good one (I used it like 3 min before i switched them) 1TB hdd and switched them. The 750GB hhd is working fine in the new pc i put it in, but the 1TB pc I put in the curren pavilion is acting up. So I start by turning it on, and it boots fine and it goes through the windows logo and then all of a sudden it restarts. After troubleshooting I go to a screen like this 

 

 

I clicked on both the start windows normally and the Last known Good COnfiguration, but both lead to the same result by restarting after the logo 

Thank you

 

 

 

d

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HP Support Agent
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Windows Restarts after Logo

Hi @OrangeJuice_Oj

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is not booting to windows after switching the hard drive.

 

I’d love to help!

 

Follow the steps in the below article to fix this issue.

 

http://hp.care/2f7JAVA

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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OrangeJuice_Oj
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Windows Restarts after Logo

@The_Fossette

Thank You for responding but I've tried everything in that article other then the clean boot, but at this point I have to do that.

So with that in mind, is there anyway I can still retain my product key since I don't have the funds at this moment. Or even better, all my data, that would be nice too.

Thank you
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Windows Restarts after Logo

Thanks for the reply, please do reinstall the OS in your free time. You can use the same product key mentioned on the sticker on your computer. Based on the specifications of your computer, I see that the computer came with Windows Vista. If you have installed Windows 7 using a retail copy, you can use the same product key again. Refer to this HP article for more information.

 

Hope this helped. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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