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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2017 07:22 AM

HP Recommended
Product: HP ENVY 700-570na
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have been having issues with my WiFi connection adapter. It always worked just fine, and today once I booted the pc it just disappeared. I ran System check and it says that my wireless module is not installed. I have tried searching forums for solution but they are all for laptops and notebooks. I am no expert at computers at all so no idea what could I do to solve this. I am using the ethernet cable for now, but would be great if I could solve the WIFI issue.  Thanks!FC6BC390-40D6-4389-ADD3-059D8151F8AC.png

 

1 REPLY 1

‎05-04-2017 02:39 PM

HP Recommended

@vivaleks,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with connecting your HP ENVY Desktop - 700-570na to the wireless network.

 

This issue could occur if the wireless setup is not correct.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Creating a Wireless Home Network (Windows 10, 😎

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
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