• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Z600 Workstation
Other

I bought a used Z600 Workstation with 12 GB of ram and dual Xeon E5520 cpus about a year ago. It's been running VMware esxi 6 like a champ, 24/7, without issue.  I made a change to esxi to enable hyper threading which I hadn't had enabled previously. The change required a reboot.

 

Directly after reboot, the Z600 gave an error of 5 beeps with power led switching from blue to red and blinking red with each beep. 

 

I found the Z600 Service Manual and the diagnostic code refers to a "Pre-video memory error".  I tried the following to resolve the error without success:

 

  1. Reseat DIMMs.
  2. Replace DIMMs one at a time to isolate faulty module.
  3. Removed DIMMs power cycled system without DIMMs, and re-placed DIMMs, (this was a repair "technique" suggested on another post here in the HP forums for a "5 beeps" issue).
  4. Replaced DIMMs with different compatible DIMMS.
  5. Replaced system board with used, but identical part number motherboard and repeated steps 1-4. 

At this point, I don't know what else I can do from a troubleshooting stand point. 

 

Any help or suggestions would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Just a final follow up.

 

I removed the 2nd CPU, cleared the CMOS but it still POSTs with the 5 beep error. Swapped out all the sticks of RAM, swapped the 1st CPU with the 2nd and swapped out the RAM sticks again. Each combination had the POST error.

 

I'm throwing in the towel. I thought about buying new RAM since all my RAM is used, but I can't justify spending good money after bad on a hunch it's the RAM. I'm going to part out the Z600 and try to recoup some of my losses.

 

I just wish there was some other diagnostic method I could apply to figure out what the issue is.

 

Who knew rebooting, after a year of solid service, would kill the PC. 

 

Thanks everyone.

View solution in original post

3 REPLIES 3
HP Recommended

5 beeps is usually a memory error.  You followed the recommended steps to determine if a bad DIMM is causing this problem.  

 

Step 5 says you replaced the system board with another.  Did you try to run it with 1 CPU installed?  

 

On the first board, did you try to clear CMOS?  (pull AC power cord for a minute, then press the yellow push botton)

I am an HP Employee.
My opinions are my own, and do not express those of HP.

Please click "Accept as Solution" if you problem was solved. This helps other forum readers.
HP Recommended

 

 

 

 

HP Recommended

Just a final follow up.

 

I removed the 2nd CPU, cleared the CMOS but it still POSTs with the 5 beep error. Swapped out all the sticks of RAM, swapped the 1st CPU with the 2nd and swapped out the RAM sticks again. Each combination had the POST error.

 

I'm throwing in the towel. I thought about buying new RAM since all my RAM is used, but I can't justify spending good money after bad on a hunch it's the RAM. I'm going to part out the Z600 and try to recoup some of my losses.

 

I just wish there was some other diagnostic method I could apply to figure out what the issue is.

 

Who knew rebooting, after a year of solid service, would kill the PC. 

 

Thanks everyone.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.