Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Hello I changed the video card for AMD G9 390 and I have a black screen in case of start! I can't find up-dating of Bios on my mat.plata! Version of BIOS AMI 8.13, 11.01.2013.Where to me to find updates??? HP Pavilion 500-001er base unit
Perhaps, the new video-card is "bad" ?
When you first power-on your computer, does it show anything at all -- white text over a black background ?
Remove the video-card, to revert to the original video-adapter.
Enter BIOS SETUP, and check the video-setting. It probably has 3 settings:
* always use the internal video-adapter;
* always use a video-card connected into an AGP/PCI/PCI-E slot;
* prefer to use any add-in video card, but default to the internal video-adapter when there is no add-in card.
Change the setting.
Save the updated BIOS settings.
As the computer reboots, hold-down the power button for 10 to 15 seconds, to turn the computer off.
Re-install the add-in video-card.
Move the video-cable from the internal video-port to the video-port on the add-in card.
Reboot, and you should see the "white text over black background" text, or a "splash" screen.
Tell us how it goes.
Didn't find what you were looking for?
Ask the community