HP Pavillion All in One PC running Windows 10. Started with an update. Then bubbles, erractic touch screen, turned that off computer still functioned. Then within the month the screen started falling asleep and would have to restart computer to wake it up. Mouse and keyboard grew a mind of their own. Done hard start on computer, work for a minute, sometimes seconds before it would fall asleep or shutdown,not sure which. I started a full recovery but shortly after starting the screen went blank and the power button shut off. I waited 24 hrs before restarting. It will load up but when I click on anything, nothing happens, I know the mouse is working it will highlight an item but when clicked nothing. So I restarted the computer using F11 to do another recovery.It started the process and got over half done, then gave the error message "can't open file : X :\sources\recovery\Tools\HP\Rita-tool\.
Now I have downloaded the sp74124 to disk. The question I have is how do I install from a disk onto a computer that I can not operated. Visually everything is there. I can even see that the internet is connected. But when I click on anything a little circle starts spinning and eventually, less that 20 minutes it shuts down.
I can restart while pushing F11 and get the command prompt screen. Can I install from there? If so how?