-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Desktops (Archived)
- cant get my officejet pro 8610 to connect to computer wirele...

Create an account on the HP Community to personalize your profile and ask a question

04-23-2017 08:16 AM
Can't get my Officejet Pro 8610 to connect wireless to my Acer All In One computer? The printer is connected to same wireless network as computer.
04-24-2017 10:50 AM
Thank you for joining HP Forums.
I'll be glad to help you 🙂
As I understand your HP Officejet pro 8610 isn't able to connect to the computer via wireless internet,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Have you checked for a solution on related HP Forum posts?
If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.
If the issue persists, you can also check this HP Article for more details:
Step 1: Prepare for the connection
Before setting up the printer on your wireless network, gather the network name and password, and turn on your router, printer, and computer.
-
Gather the following items:
-
Network name: The network name is the SSID (Service Set Identifier).
-
Network password: The password might also be called the WEP key or WPA security passphrase.
-
A computer connected to your wireless network
-
Internet access: HP recommends broadband Internet access such as cable or DSL for software downloads, using Web Services, and getting printer updates.
-
-
Make sure the router and computer are turned on, and that the computer is connected to the same wireless network to which you want to connect the printer. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.
-
Disconnect any USB or Ethernet cable from the printer.
Step 2: Connect the printer to the wireless network
The Wireless Setup Wizard provides an easy way to set up and manage the wireless connection to your printer.
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
