cant upgrade to windows 10 need mv hook driver2

[bkunza12]

I tried to upgrade to windows 10 and I cant because I get this : cant upgrade to windows 10 need mv hook driver2

[WAWood]

bzunka12

Hello;

Allow me to welcome you to the HP forums!

I read your post about problems trying to upgrade to Win10 and wanted to help -- but need more information.

We need the detail product number of your PC.  Please follow these directions: Finding Your HP Product Model Number | HP® Customer Support

Also, need to know what Windows version your PC is running. We need that information because troubleshooting steps are different for the various Windows OSs.

Here is a link on how to find that info:  http://windows.microsoft.com/en-us/windows/which-operating-system

We can proceed once you provide the information.

Thanks

[bkunza12]

upgrading from windows 7

[bkunza12]

Model HPE-210F

[WAWood]

bkunza12

Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality is the specialized drivers written for the specific hardware found in your HP PC -- and unfortunately, there are no HP Win10 drivers for your PC. HP only guarantees Win10 compatibility for machines made after August, 2013. HP does not have any schedule indicating when, or IF, they will be producing drivers for the older machines.

This means that your PC is most likely NEVER going to be fully functional under Win10 because the drivers is needs for full functionality simply do not exist! 

Good Luck
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