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‎03-29-2017 08:07 AM - last edited on ‎03-29-2017 09:13 AM by Retired

HP Recommended
Product: (removed)
Operating System: Microsoft Windows 7 (32-bit)

THE CPU POWER ON ISSUE. WHILE TRY TO POWER ON THE CPU THERE IS NO RESPONSE. THE POWER CABLE ETC ARE IN TACT. KINLY SEND THE ENGINEER TO ATTEND THE FAULT. THE SYSTEM IS AN WARRANTY ONE

1 REPLY 1

‎03-29-2017 09:05 AM

HP Recommended

Welcome to this forum.

Most of the people who respond to questions are *NOT* employees of HP.

So, this forum is *NOT* an "official" path to contact HP.

 

Instead, while reading this message, scroll-down to the bottom-left, to see:

 

About us
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Please click that "Contact HP" hyperlink to initiate contact with HP Support.

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P.S. Look where the power-cord connects to the back of your computer.

Is there is small "rocker" switch, with a '1' labelled on one side of the rocker, and a '0' on the other side of the rocker?

Flip the rocker switch to the other position, and then try your ON/OFF button.

 

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