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HP Recommended
HP W2072a
Microsoft Windows 7 (64-bit)

HP W2072a Monitor speakers are now not working. Can anyone help?

 

Under Sound options we can see 'Realtek high definition Audio Speakers', but these look like external speakers that require a jack. We used the monitor speakers before the computer was moved. 

 

the Product name may also be HP600B 

1 REPLY 1
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@Alchemy1

 

 Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 
For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

As I understand the monitor speakers aren't working,

Don't worry, though, as I have a few steps that should help,

 

If the built-in speakers on the monitor do not produce sound, perform each step that follows, testing for sound after each step, until you can hear sound:

  1. Close the software program you are using that is missing the sound. Test for audio using another software program.

    If the sounds are normal when using other software programs, the issue is with the software on the computer, and not the speakers in the monitor. If the sound is missing from other software, continue using this procedure.

  2. Check the cable connection. If the monitor-to-computer connection is a VGA cable (usually blue on both ends), an additional audio cable is needed between the monitor and the computer. Check that the audio cable is connected properly.

  3. Try to adjust the volume higher using the monitor front-panel volume button.

  4. Using the buttons on the monitor, navigate through the onscreen display (OSD) menu to find audio or speaker settings and enable the speakers.

  5. Adjust the volume higher in Windows from the computer. Click the volume icon on the taskbar (lower right corner of the screen next to the time), and raise the volume to about 75%.

For more steps, Click here

 

Let me know if those steps worked for you. 
If they did, that’s awesome! 
Give us some reinforcement by clicking the solution and kudos buttons,
that’ll help us and others see that we’ve got the answers!
Good Luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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