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- forgot password to HP Pavilion 20-b310 All-in-one PC

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12-30-2013 06:41 AM
Purchased the HP Pavilion 20-b310 All-in one PC & set it up - but have forgotten my password to actually log on - my hint info isn't helping & of course I didn't write my pw down or make a flash drive to save the info. How can I access my computer? thx
12-30-2013 06:48 AM
Hi,
If you're running Windows 8 or 8.1, see the Microsoft page on the following link.
http://windows.microsoft.com/en-gb/windows-8/forgot-windows-password
Note: If you have a Local Account, try the free application Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-09-2014 06:43 PM
To reset your Microsoft Account password go here if you forgot it:
https://account.live.com/resetpassword.aspx
If you know your present password and you want to change it yourself see here:
http://pcsupport.about.com/od/passwords/a/reset-microsoft-account-password.htm
The first option would be quicker though, answer a few questions and they will send you a temporary new one you may change.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
07-29-2016 09:05 PM
@sabrina2 wrote:H, my name is Sabrina Bush, I forgot my password to my computer can you help me. I just want to go in and change the password but it want let me
It is user password or bios password? they are different. Plus, what the os is?
08-06-2016 02:17 AM
@margiedavison wrote:
How do I reset my password at the home screen
i assumed you didn't login with microsoft account. IF it it, then you should check the above answers for that. For local account, you need to make a password reset disk on a normal computer with CD or USB. Then use the disk to reset account password on the locked computer. For details, you can check this guide: http://www.iseepassword.com/reset-windows-10-password.html
