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- hard disk 1 error

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02-02-2017 05:18 PM
Computer locks up - Blue screen appears
Hard Disk Error
Please run the ahard disk test in system diagnostics
Hard Disk 1 (3F1)
F2 -system diagnostics
How do I fix this?
02-02-2017 07:49 PM - edited 02-02-2017 07:51 PM
You run the test to confirm the defect. Hard drives do fail.
Did you make the Recovery DVD or USB media? As the system will not boot, you need professional service.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
02-03-2017 02:48 AM
As indicated, you need to run a HDD test:
1. Restart the computer.
2. Keep tapping the F10 key when the HP logo appears. This will take you to Bios Setup Utility.
3. Select the Diagnostic tab.
4. Select the "hard drive self test" option and press enter to perform the test.
Note: This test may take up to 40 minutes or more.
Pass - The hard drive is not damaged.
Fail - the hard drive is damaged and may need to be replaced.
