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abovetherimkust
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hp 23es will not power on

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hp 23es
Microsoft Windows 10 (32-bit)

just bought this computer 4 days ago, bought the all in one package from wal-mart.   turn it on today, the 23es monitor dosent power up.   hook a old dell screen to the computer, now I am typing on it now.

 

 

 

changed where it was plugged in, hit the power button, nothing........plugged the dell screen in the exact same place, and its what iam looking at now.  Since I bought this at walmart, Id hate to have to return the entire computer, as Iam using this fgor my small business and have just got done loading all my passwords, vendor site, recipt template and all into it

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wb2001
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@abovetherimkust,

Are you sure the wall cord is firmly plugged into the power brick?

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abovetherimkust
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ive swapped monitors on the computer, took the 23es to the wall outlet, plugged it straight in, unplugged and re plugged the power cord into the adapter box, and plugged back in the sreen with nothing else hooked to it......nothing hsppend, no light, nothing.  hit every button under it, nothing

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