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RobVTS3
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Message 1 of 2
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hp CDDVDW SU-208GB

HP Recommended
HP Envy Desktop 40N06S1
Microsoft Windows 10 (64-bit)

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

 

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Paul_Tikkanen
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HP Recommended

Hi:

 

See the link below...Method 5 usually fixes the problem you have.

 

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

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