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wattduino
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Message 1 of 2
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internet connection

HP Recommended
pavilion p6710f
Microsoft Windows 10 (64-bit)

having a problem with internet connectivity

I was gone from home for about one month

when i returned and booted up my desktop computer

there was no internet connection

 

the desktop is an hp pavilion model p6710f

I have Comcast cable

Arris cable modem

Trendnet router

 

the desktop is connected to the router with an Ethernet cable

 

modem and router appear to be working

my notebook has no problem connecting wireless to the router

also the notebook recognizes an Ethernet connection

 

I had an old USB wireless receiver

i plugged it into  the desktop

it works only intermittently

 

i presume i have a problem with the desktop

 

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banhien
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Message 2 of 2
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HP Recommended

Hi,

 

The following link shows specs of your computer:

 

    http://support.hp.com/au-en/document/c02628226

 

It has

 

LAN: 10-Base-T

  • Technology: PCI Realtek RTL8105E
  • Data transfer speeds: up to 10/100 Mb/s
  • Transmission standards:10-Base-T Ethernet

and

 

>>>  i presume i have a problem with the desktop

 

Yes, you have. This old machine came with Windows 7 pre-installed and no network drivers for Windows 10

 

     http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-p6000-Desktop-PC-series/5035348/model/50...

 

Please try driver for Windows 10

 

    https://www.tweakbit.com/land/driver-updater/support/?content=ppcdunetwork&build=ppc1&exit=false&ins...

 

Regards.

BH
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