• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have a Z620 Workstation. Swapped the mother board and got the error.  

 

System ID screen displays:

 

Enter Asset Tag [                            ]

Enter Ownership Tag [                 ]

 

Tried entering S/N in each box, both boxes... no luck

 

Is there a different number somewhere on the motherboard? 

HP Recommended

i have replace my motherboard with the same p/n as mine old one died i seen it got another model number and s/n on it can that be change as my board is a 577065-001 that my old one so i brought the same board same number 577065-001 and at moment i cant use my recovery on the new board what can i do my is a compaq laptop

HP Recommended
The ESN (Electronic Serial Number) is also written in the middle of main board near to the processor.
HP Recommended

Hi, Been quite a while since I posted this question, laptop has already passed it's used by date and resting in peace.  

 

Thanks everyone for answering this question.  

HP Recommended
Hi. Pls can I replace 6735 board with Compaq 615 ? thanks.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.